Conflict Management
Online Workshop at I Have Learned Academy

In these stressful times when everyone is already tensed, conflicts are becoming more and more frequent. Learning how to deal with conflicts and misunderstandings in order to have better relationships is becoming crucial.

You will learn:
- What is conflict and what the misconceptions about it
- Sources of Conflict
- Ways of Coping with Conflict
- Managing Conflicts and Using Appropriate Style for More Effective Outcomes
- Managing Your Emotions, Information and Problems
- Tips for Effective Day to Day Conflicts
- Resolving Conflict before It Gets Out of Hand
- Managing Conflicts at work
- Enhancing Communication in a Team

Information about the trainer
Randa Farah is an HR Specialist, Organisational Psychologist,
Master NLP Practitioner.Certified Trainer from the UK,
Certified Happiness at Work Expert from Denmark,
Stress management & personal growth specialist,
Founder of I Have Learned Academy (School of Life) & (Calendar of Events) and University Instructor at USJ.
She has more than 14 years of experience in the field of HR & soft skills training and worked with big corporations in various fields and industries.
She holds 3 university degrees; Human Resources Management, Industrial Psychology and Business - Advertising & Marketing.
Randa ensures to have a rich content in her workshops, an interactive approach and encourages out of the box thinking.
Her moto is: Do what you love… Love what you do!

Booking information
Tickets for the online session should be booked ahead:
- Investment is only 79$
(For Lebanon the dollar rate is at 5000 LL only)

Tickets can be booked online:

- For USD Payment:

- For LBP:

In any branch of WHISH Money Lebanon (no transfer fees), transfer to I Have Learned Academy - Randa Farah - Code: 03614493

Locations here:


Booking ahead is a must, places are limited.

Intro on Have Learned Academy:
I Have Learned Academy is a place where you can learn everything that you didn't learn at school!
Check all our upcoming workshops here:

This workshop will be online from the comfort of your home.

For more info about the workshop contact or +961-3-614493 (phone or whatsapp).

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