This event has passed.

Objectives
- Delegates will benefit from the course by obtaining the knowledge, skills and confidence to audit their company's and their suppliers' quality systems
- Companies will benefit by having knowledgeable and trained personnel who can assist in the development of their quality system and in the improvement of their own and their suppliers' performance

People concerned
- Delegates who need to perform 1st, 2nd and 3rd party audits
- Delegates who need to coordinate and develop a company's quality system, brief or train others on ISO 9001 and audit
- Delegates who assess the capability and performance of suppliers
- Delegates who advise management on audit and quality improvement

Content
- Quality, Quality Assurance and Quality Management
- Background and ongoing development of the ISO 9000 series
- Application of ISO 9001:2008
- Detailed review of ISO 19011 and ISO 17021 requirements
- Quality management and system audit in modern business
- Types and methods of audit
- Establishing an audit programme
- Planning and preparing for an audit
- Performing an audit, including techniques of investigation
- Reporting audit results
- Corrective action and audit follow-up
- Audit and management review as tools for improvement
- IRCA and Auditor/Lead Auditor registration

For more information, contact us:
Tel: 01-283072
email: lebanon@afnor.org